Terms of service

1. Introduction

These Terms of Service ("Terms") govern your use of the Savour Labs website located at https://savourlabs.com.au/ (the "Site") and any purchases made through it. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Savour Labs is operated by [Savour Labs Co. Pty Ltd, 46 693 716 853 (ABN) / 693 716 853 (ACN)], based in Adelaide, Australia.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order through this Site.

3. Products

• Savour Labs sells collagen-based savoury protein powder products, as described on the Site
• We make reasonable efforts to display product information, ingredients, and nutritional content accurately, but we do not warrant that all information is error-free at all times
• Product availability is subject to change without notice

4. Pricing and payment

• All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable
• We reserve the right to change prices at any time without prior notice
• Payment is processed securely through Shopify Payments and/or PayPal at checkout
• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors

5. Orders and shipping

• Order processing and shipping terms are set out in our [Shipping Policy]
• Risk in the goods passes to you upon delivery to the address provided at checkout

6. Returns and refunds

Returns, refunds, and your consumer guarantee rights under the Australian Consumer Law are set out in our [Returns & Refunds Policy].

7. Health and usage disclaimer

• Savour Labs products are dietary supplements, not medical products, and are not intended to diagnose, treat, cure, or prevent any disease
• If you have any pre-existing medical condition, are pregnant or breastfeeding, or are taking medication, we recommend consulting a healthcare professional before use
• Allergen and ingredient information is provided on each product page; it is your responsibility to review this information before purchase and use

8. Intellectual property

All content on the Site, including text, graphics, logos, and images, is the property of Savour Labs or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.

9. Limitation of liability

To the maximum extent permitted by law, Savour Labs is not liable for any indirect, incidental, or consequential loss arising from your use of the Site or our products. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.

10. Changes to these Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

11. Governing law

These Terms are governed by the laws of South Australia and you submit to the non-exclusive jurisdiction of the courts of that jurisdiction.

12. Contact

For questions about these Terms, contact us at support@savourlabs.com.au .