Shipping policy
Shipping within Australia
We ship Australia-wide with Australia Post. International shipping is not currently available.
Shipping options
- Standard: $11 AUD, with free standard shipping on orders of $100 AUD or more. Estimated delivery: 3–5 business days after dispatch.
- Express: $15 AUD. Estimated delivery: 1–2 business days after dispatch.
Available shipping options and the final charge are shown at checkout. Free shipping applies to Standard delivery only.
Processing your order
Orders are typically processed and dispatched within 2–5 business days, excluding weekends and public holidays. Processing may take longer during busy periods. Express shipping speeds up delivery after dispatch, not order processing.
Delivery and tracking
Delivery timeframes are estimates, not guarantees, and may vary by destination. Regional and remote deliveries, public holidays and Australia Post service disruptions may take longer. Once dispatched, your tracking details will be sent by email or SMS.
Need help with a delivery?
For a delayed, missing or damaged parcel, or any other shipping question, email support@savourlabs.com.au with your order number. We will help investigate with Australia Post.
Please check your delivery address before placing your order. If you notice a mistake, contact us as soon as possible. Address changes may not be possible after dispatch.
Nothing in this policy limits your rights under the Australian Consumer Law.